Customer Satisfaction Survey

Quealy & Co have been independently rated by The Property Ombudsmen*. Our results proved to be the best of all agents rated in the Sittingbourne area.

Our overall customer satisfaction ratings can be seen below.

Overall Rating9.8

Professional10.0

Knowledgable9.7

Friendly10.0

Helpful9.4

 

Just under 85% of the customers interviewed rated our services as 10 out of 10 in every category.

Our code of practice received full marks in all but two areas, which we now pay particular attention to and ensure that every Quealy & Co client receives the best possible service.

Just a few of our clients’ comments:

"Very professional office, all staff answered any questions quickly and accurately. This is the first time of using Quealy and Co. and would use them again without hesitation."

2 bed semi in Sittingbourne, Kent - £150,000

"very professional competent people.We have used these people for both buying and selling properties recently and would trust them implicitly."

Bungalow - £250,000

"Excellent service in all respects!"

2 bedroom terrace - £250,000

"I have dealt with this company for many years and would recommend them to anyone – not just friends!"

2 bedroom terrace - £125,000

"Very happy, friendly, helpful, professional. Couldn’t have asked for more. Also found us a buyer after only 2 weeks, our previous estate agent had us for 12 weeks and only got us 2 viewings!"

3 bedroom terrace - £164,500

"A very professional company who undertook a lot of chasing  right up to exchange and completion - would have no hesitation in using again or recommending to others."

3 bedroom detached - £353,500

*Ongoing survey available at www.referenceline.com 2007-2014