Our Lettings Services

Quealy & Co offer four levels of service to accommodate the differing needs of our clients – Tenant Introduction Service, Tenant Introduction and Rent Processing, Tenant Introduction, Rent Processing and Property Management, Full Management Including Tenant Introduction, Rent Processing, Rent Protection and Legal Cover.

Tenant Introduction Service

This service is suitable for practised landlords who wish to remain heavily involved in legal details and the day-to-day activities, such as rent collection, arrears and general maintenance. This service is only recommended for landlords who have the necessary knowledge of the Housing Act, the Gas, Electrical and Fire Regulations and who have the necessary experience to effectively manage their property.

What this service includes:

  • Advising the likely rental income.
  • Advertising and generally marketing the Property.
  • Conducting viewings with prospective tenants.
  • Applying for appropriate references including credit search, employer's reference and previous landlord (where applicable).
  • Preparing the Tenancy Agreement.
  • Collecting one month's rent in advance together with the security deposit (Security deposits must be registered with a Government approved scheme).
  • Preparing an inventory and schedule of condition prior to the commencement of the tenancy.
  • Arranging for the utilities to be registered in the Tenant's name for the duration of the Tenancy.

What this service does not include:

  • Any management of the property.
  • Any rent collection other than the first month’s rent.
  • Holding the deposit and negotiating the release of the deposit.
  • A check out procedure at the end of the Tenancy.
  • Service of any Notice required under the Housing Act 1988.

 

Tenant Introduction and Rent Processing

This service is available to landlords who are happy to remain heavily involved in legal details and day to day activities but who require the service of someone to collect rent, chase arrears and pay bills.

This service is available on the same basis as out Letting Only Service but our fees are paid as a percentage of rent collected rather than a single up front payment.

In addition to the Introductory Service, the following services are included:

  • Demanding the monthly rent and paying net rent into the designated account by BACS.
  • Chasing late or non-payment of rent and where necessary, the service of any relevant legal notice required by the Housing Act 1988.
  • Providing monthly statements by e-mail.
  • Holding the deposit under the rules of The Dispute Service.
  • Payment of rental income, minus our fees, directly into your designated bank account.

What this service does not include:

  • Any management of the Property.
  • Negotiating the release of the deposit if an agreement can not be reached directly between the Landlord and Tenant.
  • A check out procedure at the end of the Tenancy.
  • Service of legal notices, required by the Housing Act 1988, not in relation to late or non-payment of rent.

 

Tenant Introduction, Rent Processing and Property Management

We offer a comprehensive management service aimed at landlords who prefer not to have the inconvenience of dealing with day to day issues.

This service is strongly recommended for overseas landlords, clients that are new to lettings or landlords are who are too busy to deal with the day to day management.

In addition to the Introductory Service, the following services are included:

  • Carrying out interim visits to check on the general condition of the property.
  • Co-ordination of repair or maintenance including arranging for tradesmen to attend the property and obtaining estimates where necessary.
  • Arranging a gas safety certificate to be carried out annually during the tenancy.
  • Settling accounts, from rents received, on behalf of the Landlord for costs in managing the property
  • Carrying out a full property inspection and inventory check at the end of the tenancy and dealing with matters relating to unfair wear and ear before arranging for the release of the tenant's deposit.
  • Serving all Notices where necessary under the Housing Act 1988.
  • Negotiating the release of the deposit if an agreement can not be reached directly between the Landlord and Tenant and referring any claims to an Independent Case Examiner.

What this service does not include:

  • Enhancement/refurbishment of the Property.
  • Care and maintenance in absentia.
  • Purchasing equipment.
  • Major repairs.
  • Insurance claims.

 

Full Management Including Tenant Introduction, Rent Processing, Rent Protection and Legal Cover

In addition to the Full Management Service, our Premier Management Service includes cover for the rent and legal costs should a Tenant default throughout the term of the Tenancy, not just the initial term.

Full terms and conditions of the cover will be outlined in a separate policy document.