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Ben Heard
Customer Excellence Team
After spending nearly fifteen years within hospitality management, I decided it was time for a new challenge. I’ve always enjoyed speaking to the public, dealing with enquires and ultimately delivering a memorable customer experience. After buying my first house in 2019, it spurred me on to support others that’re in the same position as I was. The opportunity at Quealy & Co, when it came up, seemed like the perfect fit for me.
When I’m not in the office, I’m pretty hands-on home with renovations and DIY. If I’m not out running, or watching football, you’ll catch me out in restaurants and bars with family or friends. Well, at least it’s not a busman’s holiday anymore…!